{"id":686,"date":"2024-05-11T13:01:39","date_gmt":"2024-05-11T10:01:39","guid":{"rendered":"https:\/\/blanchedalmond-swallow-549446.hostingersite.com\/?page_id=686"},"modified":"2026-02-14T19:27:10","modified_gmt":"2026-02-14T16:27:10","slug":"%d8%a7%d9%84%d8%b4%d9%83%d8%a7%d9%88%d9%89","status":"publish","type":"page","link":"https:\/\/miskbank.iq\/en\/%d8%a7%d9%84%d8%b4%d9%83%d8%a7%d9%88%d9%89\/","title":{"rendered":"Complaints"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"686\" class=\"elementor elementor-686\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e842e60 e-grid e-con-full e-con e-parent\" data-id=\"e842e60\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-4857c17 e-flex e-con-boxed e-con e-child\" data-id=\"4857c17\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-94a4ea6 e-flex e-con-boxed e-con e-child\" data-id=\"94a4ea6\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c096c8 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"9c096c8\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Complaints<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-347c1ed e-grid e-con-boxed e-con e-child\" data-id=\"347c1ed\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4603716 elementor-view-default elementor-position-block-start elementor-mobile-position-block-start elementor-invisible elementor-widget elementor-widget-icon-box\" data-id=\"4603716\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"icon-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-box-wrapper\">\n\n\t\t\t\t\t\t<div class=\"elementor-icon-box-icon\">\n\t\t\t\t<a href=\"#section_1\" class=\"elementor-icon\" tabindex=\"-1\" aria-label=\"Submit your complaint and we will help you immediately\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-info\" viewbox=\"0 0 192 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M20 424.229h20V279.771H20c-11.046 0-20-8.954-20-20V212c0-11.046 8.954-20 20-20h112c11.046 0 20 8.954 20 20v212.229h20c11.046 0 20 8.954 20 20V492c0 11.046-8.954 20-20 20H20c-11.046 0-20-8.954-20-20v-47.771c0-11.046 8.954-20 20-20zM96 0C56.235 0 24 32.235 24 72s32.235 72 72 72 72-32.235 72-72S135.764 0 96 0z\"><\/path><\/svg>\t\t\t\t<\/a>\n\t\t\t<\/div>\n\t\t\t\n\t\t\t\t\t\t<div class=\"elementor-icon-box-content\">\n\n\t\t\t\t\t\t\t\t\t<h3 class=\"elementor-icon-box-title\">\n\t\t\t\t\t\t<a href=\"#section_1\" >\n\t\t\t\t\t\t\tSubmit your complaint and we will help you immediately\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-71bd188 e-grid e-con-full e-con e-parent\" data-id=\"71bd188\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0362d46 elementor-widget elementor-widget-heading\" data-id=\"0362d46\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Submit your complaint and we will help you immediately\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-728d36b e-grid e-con-full e-con e-parent\" data-id=\"728d36b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d756891 elementor-widget elementor-widget-text-editor\" data-id=\"d756891\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have any complaint, present it to the team of employees of the Banking Awareness and Public Protection Division-Complaints at Misk Islamic Bank to help us serve you better. Complaints can be submitted in the following ways:<\/p><ol><li>By downloading the complaint form on the website (complaint submission file) Then fill it with the required data to the extent of the complainant\u2019s signature only, ignore the incomplete form and send the form via e-mail.compliants.section@miskbank.iq. <a href=\"mailto:compliants.section@miskbank.iq\" data-wplink-edit=\"true\">compliants.section@miskbank.iq<\/a> .<\/li><li>Complaints can be reported via mobile phone at the complaints number (07870444440) starting from 8:00 am to 3:00 pm Baghdad time <strong>From 8:00 am to 3:00 pm<\/strong> Baghdad time<\/li><li>Manually by submitting complaints directly to the existing Misk Islamic Bank complaints located in Iraq-Baghdad- Yarmouk, four str. - near Mado restaurant- Misk Islamic Bank Building<\/li><li>The subject of the complaint shall be not pending before the court<\/li><li>The customer provides evidence of his connection to the subject of the complaint and the validity of some of what he claims in it.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-29618bd e-grid e-con-full e-con e-parent\" data-id=\"29618bd\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-370e8de elementor-widget elementor-widget-heading\" data-id=\"370e8de\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"> We always strive to serve you and answer any questions you have<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5b9e069 e-grid e-con-full e-con e-parent\" data-id=\"5b9e069\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ee374a elementor-widget elementor-widget-text-editor\" data-id=\"2ee374a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>The Complaints Unit will contact the complainant and inform him of the result at the end of the investigation.<\/li><li>The complaint submitted by the customer will be responded to within (15) working days from the date the complaint is received by the Complaints Unit. If further research is required, the customer will be informed of that.<\/li><li>If the reasons for the complaint are not removed, the customer has the right to submit a grievance to the complaints box at the Misk Islamic Bank<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a64453a e-grid e-con-full e-con e-parent\" data-id=\"a64453a\" data-element_type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-99e7d69 e-con-full e-flex e-con e-child\" data-id=\"99e7d69\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-60674aa elementor-widget__width-inherit elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"60674aa\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/miskbank.iq\/wp-content\/uploads\/2024\/09\/Form-Contact.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-arrow-alt-circle-down\" viewbox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8zm0 448c-110.5 0-200-89.5-200-200S145.5 56 256 56s200 89.5 200 200-89.5 200-200 200zm-32-316v116h-67c-10.7 0-16 12.9-8.5 20.5l99 99c4.7 4.7 12.3 4.7 17 0l99-99c7.6-7.6 2.2-20.5-8.5-20.5h-67V140c0-6.6-5.4-12-12-12h-40c-6.6 0-12 5.4-12 12z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download the complaints file<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0627\u0644\u0634\u0643\u0640\u0640\u0640\u0640\u0640\u0640\u0640\u0640\u0640\u0627\u0648\u0649 \u0642\u062f\u0651\u0645 \u0634\u0643\u0648\u0627\u0643 \u0648\u0633\u0646\u0633\u0627\u0639\u062f\u0643 \u0641\u0648\u0631\u0627 \u0642\u062f\u0651\u0645 \u0634\u0643\u0648\u0627\u0643 \u0648\u0633\u0646\u0633\u0627\u0639\u062f\u0643 \u0641\u0648\u0631\u0627 \u0623\u0630\u0627 \u0643\u0627\u0646\u062a \u0644\u062f\u064a\u0643 \u0623\u064a \u0634\u0643\u0648\u0649 \u060c \u0642\u062f\u0645\u0647\u0627 \u0627\u0644\u0649 \u0641\u0631\u064a\u0642 \u0645\u0648\u0638\u0641\u064a \u0634\u0639\u0628\u0629 \u0627\u0644\u062a\u0648\u0639\u064a\u0629 \u0627\u0644\u0645\u0635\u0631\u0641\u064a\u0629 \u0648\u062d\u0645\u0627\u064a\u0629 \u0627\u0644\u062c\u0645\u0647\u0648\u0631-\u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0641\u064a \u0645\u0635\u0631\u0641 \u0645\u0633\u0643 \u0627\u0644\u0627\u0633\u0644\u0627\u0645\u064a \u0644\u0645\u0633\u0627\u0639\u062f\u062a\u0646\u0627 \u0639\u0644\u0649 \u062e\u062f\u0645\u062a\u0643\u0645 \u0628\u0634\u0643\u0644 \u0623\u0641\u0636\u0644. \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u062a\u0643\u0648\u0646 \u0628\u0627\u0644\u0637\u0631\u0642 \u0627\u0644\u062a\u0627\u0644\u064a\u0629: \u0639\u0646 \u0637\u0631\u064a\u0642 \u0633\u062d\u0628 \u0627\u0633\u062a\u0645\u0627\u0631\u0629 \u0627\u0644\u0634\u0643\u0648\u0649 \u0627\u0644\u0645\u0648\u062c\u0648\u062f\u0629 \u0639\u0644\u0649 \u0627\u0644\u0645\u0648\u0642\u0639 \u0627\u0644\u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a ( \u0645\u0644\u0641 \u062a\u0642\u062f\u064a\u0645 \u0634\u0643\u0627\u0648\u0649 ) \u0648\u0645\u0646 \u062b\u0645 \u0645\u0644\u0624\u0647\u0627 [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-686","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/miskbank.iq\/en\/wp-json\/wp\/v2\/pages\/686","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/miskbank.iq\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/miskbank.iq\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/miskbank.iq\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/miskbank.iq\/en\/wp-json\/wp\/v2\/comments?post=686"}],"version-history":[{"count":6,"href":"https:\/\/miskbank.iq\/en\/wp-json\/wp\/v2\/pages\/686\/revisions"}],"predecessor-version":[{"id":3760,"href":"https:\/\/miskbank.iq\/en\/wp-json\/wp\/v2\/pages\/686\/revisions\/3760"}],"wp:attachment":[{"href":"https:\/\/miskbank.iq\/en\/wp-json\/wp\/v2\/media?parent=686"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}